Terms and Conditions of Sale

Effective Date: 1 October 2025
Company: Stoke Bites Pty Ltd
ACN: 673 588 371

Acceptance of Terms

By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not accept these terms, you must not use this website.

Products and Usage

Our products are formulated to support a healthy lifestyle and are not intended for therapeutic use.

  • Always read the label before consumption.
  • Use only as directed on the packaging.
  • Consult your healthcare provider before use if you have a medical condition, are pregnant, breastfeeding, or have allergies.
  • Our products must be consumed as part of a varied and balanced diet.

Nutritional and Health Information Disclaimer

All content on this website, including product descriptions, blog posts, or nutrition tips, is for informational purposes only and does not constitute medical advice.

No health or therapeutic claims are made about our products. We do not guarantee any specific results from the use of our products.

Allergens

Products may contain or be manufactured in facilities that also process nuts, dairy, soy, gluten, or other allergens. Refer to product packaging for full ingredient and allergen disclosures.

Pricing and Payments

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • We reserve the right to change prices at any time without notice.
  • Payment must be made in full at the time of purchase via our approved payment methods.

Shipping and Delivery

  • We offer shipping within Australia via Australia Post and/or third party delivery partners.
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • You are responsible for providing accurate shipping information. We are not liable for orders lost due to incorrect address details.

Returns and Refunds

Under the Australian Consumer Law, you are entitled to a replacement or refund for a major product fault.

We do not offer refunds for:

  • Change of mind,
  • Incorrect ordering,
  • Perishable goods (unless faulty).

To request a return, please refer to our Returns Policy.

Please contact us at jami@stokebites.com.au within 7 days of receiving your order.

Limitation of Liability

To the extent permitted by law, Stoke Bites and its directors, employees, and agents will not be liable for any loss or damage (including indirect, incidental, or consequential loss) arising from the use of our website or products.

Privacy

We respect your privacy. Personal information is handled in accordance with our Privacy Policy.

Intellectual Property

All content, branding, logos, and product descriptions on this website are the property of Stoke Bites and may not be used or reproduced without written permission.

Governing Law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be handled in the courts of that jurisdiction.

Contact Us

If you have any questions about these Terms and Conditions, please contact:
Email: jami@stokebites.com.au
Phone: 0413 723 938